Questions
Frequently asked questions
How does the AI writing actually work?
You answer a short set of guided questions about milestones, personality, and memories. We turn your answers into a warm, professionally-crafted narrative — not a form letter. You can regenerate the draft if the first version isn’t quite right.
Is my family’s data private?
Yes. Your memories and photos are encrypted in transit and at rest, and are never used to train public AI models.
Can I edit or revise the biography after it’s generated?
Yes — you can edit the generated text directly, or regenerate it entirely if you want a different take.
How long does printing take, and what does it cost?
Printed hardcover books are ordered separately from the digital biography, with their own turnaround and price shown at checkout when you choose to order one.
What if I’m not happy with my purchase?
Every purchase includes a 7-day satisfaction guarantee — a full refund, no questions asked.
What does the Video Tribute add-on include?
A Ken Burns-style video built from your real uploaded photos, with chapter titles, captions, and background music — $34.99 one-time, including 3 render tries.
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